Privacy Policy

1. Data controller

SOMOS LUXPADEL S.C.P.
Tax ID (NIF): J26999185
Address: Calle de l'Arquitecte Ignasi Miquel, 4 – 25199 Lleida (Spain)
Email: info@luxpadel.pro

2. Data we collect

• Identification data: name, surnames, ID number
• Contact data: email address, mobile phone
• Personal data: date of birth
• Technical data: IP address, browsing data
• Sports data: results, standings, teams

3. Purpose of processing

• User registration and account management
• Organization of padel leagues and competitions
• Communication with users about the platform
• Payment and sports insurance management
• Preparation of standings and statistics
• Sending commercial communications from sponsors (only with explicit consent)

4. Legal basis

Data processing is based on:

• Consent: users give explicit consent upon registration
• Contractual performance: necessary to provide platform services
• Legitimate interest: service improvement and fraud prevention

5. Data processors

To provide our services, we share data with the following providers (data processors):

• Stripe, Inc.: payment processing. Privacy policy: https://stripe.com/privacy
• Amazon Web Services (AWS SES): sending transactional emails
• Google Firebase Cloud Messaging (FCM): sending mobile push notifications

6. International transfers

Some of our data processors (Stripe, AWS, Google) may process data outside the European Economic Area (EEA). These transfers are carried out on the basis of standard contractual clauses approved by the European Commission or adequacy decisions (EU-US Data Privacy Framework).

7. Data retention

Data will be retained for the following periods:

• Account data: while the user maintains an active account. Once deletion is requested, data will be removed within 30 days.
• Payment data: 5 years after the last transaction (tax obligation).
• Audit data and security logs: 2 years.
• Sports data (results, standings): may be retained in anonymised form for statistical purposes.

8. User rights

In accordance with the GDPR (articles 15-22) and LOPDGDD, users have the right to:

• Access: know what data we process
• Rectification: correct inaccurate data
• Erasure: request deletion of data
• Portability: receive data in a structured format
• Objection: object to data processing
• Restriction: request restriction of processing
• Withdrawal of consent: withdraw consent at any time without affecting the lawfulness of processing based on consent prior to withdrawal

To exercise these rights, send an email to privacy@luxpadel.pro

9. Automated decisions

We do not make decisions based solely on automated processing that produce legal effects or significantly affect users. The calculation of standings and rankings is based on objective sports results and does not constitute an automated decision within the meaning of Article 22 of the GDPR.

10. Data Protection Officer

Given the nature and volume of data processed, SOMOS LUXPADEL S.C.P. is not obliged to appoint a Data Protection Officer (DPO). For any data protection enquiries, please contact us directly at: privacy@luxpadel.pro

11. Security

We apply technical and organisational measures to protect personal data, including encryption in transit (TLS) and at rest, role-based access controls, periodic backups and audit logs.

12. Supervisory authority

Users have the right to file a complaint with the Catalan Data Protection Authority (APDCAT) or the Spanish Data Protection Agency (AEPD).

13. Partners: insurance coverage and exclusive events

We may disclose to insurers or intermediaries managing sports coverage only the identification and participation data necessary to arrange or manage coverage and handle incidents, where necessary for the contracted service or required by law. Before disclosure, we will identify the recipient, the data and the applicable legal basis. Health data, if needed, also require a valid condition under Article 9 GDPR.

SOMOS LUXPADEL S.C.P. may send news, discounts and invitations to exclusive events, including sponsor offers, to people who have opted into commercial communications through their authorised channels. Refusing this consent prevents promotional messages but not necessary account, payment or contracted competition notices. In this case we send the communications ourselves without disclosing contact details to the sponsor. Before sharing identification or contact data with sponsors organising exclusive events, we will request specific, informed and optional consent identifying the sponsor, the data it will receive and the purpose of inviting or managing participation in that event. Data will not be shared for the sponsor’s own advertising without the corresponding specific consent. Refusal does not affect registration or ordinary participation; consent may be withdrawn at any time through privacy@luxpadel.pro.

Accepting or reading this policy does not itself constitute consent to these disclosures. Partners acting on our behalf must be covered by a data processing agreement; partners determining their own purposes will be identified as independent controllers. Only data necessary for each purpose will be disclosed.